/n Key Responsibilities /n Functional Responsibilities /n /n

- Support and manage iScala Finance modules including:

/n

- General Ledger (GL)

/n

- Accounts Payable (AP)

/n

- Accounts Receivable (AR)

/n

- Fixed Assets

/n

- Cash & Bank Management

/n

- Financial Reporting

/n

- Gather and analyze business requirements from finance stakeholders.

/n

- Configure and support finance-related workflows and business processes.

/n

- Support month-end and year-end financial closing activities.

/n

- Work on issue resolution, process improvements, and system enhancements.

/n /n Technical Responsibilities /n /n

- Perform techno-functional analysis and troubleshooting.

/n

- Support interfaces, integrations, and data validations.

/n

- Work on:

/n

- SQL queries

/n

- Stored procedures

/n

- Data extraction and reporting

/n

- Batch jobs and reconciliation activities

/n

- Coordinate with technical teams for customizations and enhancements.

/n

- Support ERP data migration and validation activities.

/n /n Required Skills /n Functional Skills /n /n

- Robust understanding of finance and accounting processes

/n

- ERP finance process expertise

/n

- Financial reporting and reconciliation knowledge

/n

- Understanding of procurement-to-pay and order-to-cash cycles

/n /n Technical Skills /n /n





- iScala ERP support and customization

/n

- SQL and database knowledge

/n

- Reporting tools and data analysis

/n

- Integration support and troubleshooting

/n

- ERP data migration and validation

/n /n Preferred Experience /n /n

- Experience in managed services / AMS support environment

/n

- Experience working with global customers

/n

- Exposure to ERP integrations and automation initiatives

/n

- Understanding of ITIL/support processes

/n /n Soft Skills /n /n

- Strong communication and stakeholder management

/n

- Analytical and problem-solving mindset

/n

- Ability to work independently in global delivery environments

/n

- Ownership and proactive support attitude

/n /n Roles & Expectations /n /n

- Provide L2/L3 techno-functional support for iScala Finance operations.

/n

- Coordinate with business users for issue analysis and resolution.

/n

- Participate in enhancement, automation, and optimization initiatives.

/n

- Ensure timely resolution of incidents and service requests.

/n

- Support ongoing system stabilization and operational excellence initiatives.

/n

- Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am).

/n

📌 iScala Support consultant (Pune)
🏢 Jade Global
📍 Pune