position : International voice process location : Gurugram
Experience : fresher to 3 years
Rotational shift
Qualification : Any graduate
5 days working perks and benefits both side cab facility
Roles & Responsibilities
- Handle inbound and/or outbound international customer calls in a professional manner.
- Communicate with customers from different countries and understand their queries, concerns, and requirements.
- Provide accurate information and appropriate solutions within the defined process guidelines.
- Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
- Maintain skilled communication, proper call etiquette, and a customer-focused approach.
- Document customer interactions, complaints, and resolutions accurately in the CRM/system.
Pay: ₹18,000.00 - ₹45,000.00 per month
Work Location: In person
📌 International voice process (Gurugram)
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📍 Gurugram
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