11 Sep
|
Sutherland
|
Mumbai
Sutherland hiring for international chat process!!
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Job Responsibilities
- Handle inbound customer chats related to orders and product deliveries.
- Assist customers with issues such as incorrect, damaged, missing, or delayed products.
- Resolve customer queries efficiently while ensuring a positive customer experience.
- Provide accurate information regarding orders, returns, refunds, replacements, and delivery updates.
- Maintain quality standards and meet performance metrics.
Eligibility
- Freshers are welcome to apply.
- Excellent communication skills (B2 level).
- HSC/Graduate (as per process eligibility).
Shift & Working Days:
- 5 days working
- 2 rotational weekly offs
- US shift
Employment Type
- Prospect to work from home after 6 months, subject to performance and business requirements.
📌 International Chat Process (Mumbai)
🏢 Sutherland
📍 Mumbai