HCLTech is hiring for Inside Sales role across levels - /n Title: Inside Sales — Manager and Lead (two positions) /n Role: Manager and Lead for Inside Sales / Demand Generation /n Team: Marketing serving enterprise clients in the USA and UKI /n Location: Noida /n What responsibilities will you have? /n oBuild and work the target account universe for the USA and UKI enterprise companies — segment and ICP definition, named-account coverage, DNC-list maintenance, and clean, deduplicated contact and stakeholder maps built using LinkedIn, Apollo, OrbitShift, Draup and other similar tools. /n oRun targeted multi-touch outbound campaigns across email, LinkedIn, calling and events, and qualify the responses against BANT or an equivalent framework. /n oSupport the corporate marketing and events teams on participation in local, regional and global events, with direct or indirect presence, to generate and nurture leads. /n oProduce the account intelligence and account plan inputs that hunters and engagement sales leaders use to open new accounts and grow existing ones — company and technology profiles, incumbency and renewal views, executive priorities, whitespace, and cross-sell hypotheses. /n oHand qualified leads over with a written brief and a scheduled discovery call, and keep CRM lead records accurate, source-tagged, and ensure the sales team creates every prospect in CRM. /n o Collaborate with sales hunters, engagement sales leaders, marketing, pre-sales and service line teams, serving as a central point of contact for account research and demand generation. /n •Depending on the position you join, your responsibilities will also include, but are not limited to: /n Manager – Inside Sales (8–10 years) /n /n
- Own the inside sales and demand generation charter for the enterprise segment — annual and quarterly plan, campaign calendar, channel mix, contact coverage targets and expected lead contribution.
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- Manage, coach, and grow the team, starting with the Lead — individual targets, weekly reviews, call and email coaching, onboarding and enablement.
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- Own the tool stack, data quality and the operating cadence: weekly and monthly reporting on outreach volumes, connect and response rates, meetings held, qualified leads accepted by sales, and coverage against the sales plan.
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- Work with marketing on content, nurture tracks, webinars and event follow-up, and manage data and lead generation vendors, including commercial terms and quality thresholds.
/n /n Classification: Internal /n •Keep the team compliant with GDPR, CAN-SPAM, UK PECR and internal data privacy policies. This is a player-coach role: you will set the process and personally work the top accounts. /n Lead – Inside Sales (3–5 years) /n /n
- Execute daily outbound prospecting across email, LinkedIn and phone against assigned accounts and campaign themes, against agreed activity and meetings-booked targets.
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- Research assigned accounts and produce account briefs covering business overview, strategic and financial priorities, technology estate, existing service providers and named stakeholders by buying centre.
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- Draft and personalise outreach copy, run sequenced follow-up to a clear disposition, and support event and webinar follow-up within agreed service levels.
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- Track and report personal metrics weekly — touches, connects, replies, meetings booked and held, and qualified leads accepted by sales.
/n /n What skills and experience are we looking for? /n Manager: 8–10 years in inside sales, demand generation or business development, with at least 5 years in an IT services, consulting or technology services organisation, including experience managing one to three team members. /n Lead: 3–5 years in inside sales,
lead generation or market research, with at least 2 years in an IT services organisation, and a consistent record of hitting monthly targets for meetings booked or qualified leads. /n /n
- Demonstrable record of generating qualified leads for the USA and/or UKI markets — meetings generated, leads accepted by sales, and how many progressed to opportunities.
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- Understanding of the enterprise buying pattern — longer cycles, multiple buying centres, formal procurement and multi-stakeholder consensus — and of IT services offerings such as application services, cloud and infrastructure, data and AI, digital engineering, ERP, cybersecurity and managed services.
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- Hands-on with LinkedIn Sales Navigator and Apollo, and with account intelligence platforms such as OrbitShift, Draup, ZoomInfo, Lusha;
experience running email and LinkedIn sequencing at scale, including deliverability and domain hygiene.
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- Strong secondary research skills and advanced Excel and PowerPoint for funnel reporting and account briefs; Power BI is an advantage.
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- Practical experience applying AI tools to prospecting, research and content generation, with the curiosity to adopt new tools and the judgement to know when not to trust them.
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- Fluent in English with excellent written and verbal communication, and the executive presence to hold a conversation with a US or UK CxO or their direct reports.
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- Exceptional attention to detail, high sense of urgency, and the ability to take full ownership and work with minimal supervision in a multi-cultural, matrixed organisation.
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- Ability to work during North American and European business hours (shifts scheduled within an 11:00 am to 11:00 pm IST window) from our Noida office, in line with the prevailing hybrid policy.
/n /n Bachelor's degree in business administration, marketing, engineering, or related discipline; an MBA is preferred for the Manager position and an advantage for the Lead position.
📌 Inside Sales Manager (Noida)
🏢 HCLTech
📍 Noida