- Responsible for resolving client issues via onsite , Email, Phone and Remote software

- Maintain accurate records of daily communications and issues resolve

- Collaborate with team members on knowledge transfer, procedures and standards

- Be able to understand nature of client issues and resolve them in timely

- Maintain policies and procedures when working with clients and provide appropriate information

- Solid verbal and written communication skills in English

- Installation/Training of the software at client side or on call

- Can arrange and show the demonstration at client side

- Can travel all over India

- Submission of Daily/Weekly or Monthly support activity to the Senior

Qualification/ Key Skills

- B. Tech, Diploma/degree

- Computer application skills needed

- Knowledge in MS SQL Server

- Windows Operating System

- IIS Configuration

- Fluency in English and Malayalam

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Implementation Engineer (Kochi)
🏢 Ihits Technologies (P
📍 Kochi