The Telesales Executive will focus on driving business growth by expanding our clientele. You will conduct high-volume outbound calls, field incoming customer inquiries, qualify prospects, and close deals. A successful candidate will be highly motivated, target-driven, and resilient in navigating customer rejections.

Key ResponsibilitiesSales & Lead Generation

- Outbound Prospecting: Initiative cold calls to potential clients using prepared databases and lead lists.
- Pitching & Presenting: Deliver engaging, value-based product or service presentations over the phone.
- Closing Sales: Ask qualifying questions, understand customer pain points, negotiate terms, and close deals.
- Lead Handoff: Route high-value or qualified prospects to the field sales team when required.
- Upselling & Cross-selling: Identify opportunities to offer upgrades or additional products to existing accounts.

Customer Relationship Management

- Query Resolution: Answer customer questions clearly and accurately regarding product specifications, pricing, and timelines.
- Grievance Handling: Resolve complaints professionally to preserve the company's brand reputation.
- Follow-ups: Execute timely follow-ups with interested prospects to guide them through the sales pipeline.

Data Management & Administration

- CRM Updates:



Maintain accurate records of all customer interactions, calls, and sales in platforms like HubSpot or Salesforce.
- Order Processing: Accurately record and process purchase orders from customers.
- Performance Reporting: Prepare daily or monthly sales reports for presentation to the sales manager.

Job RequirementsEducation & Experience

- Minimum Education: High school diploma or equivalent; a Bachelor's degree in Business, Marketing, or a related field is preferred.
- Experience: Proven experience (6 months to 2+ years) as a Telesales Representative, Telecaller, or similar customer-facing sales role.
- Track Record: A documented history of meeting or exceeding sales targets and quotas.

Skills & Core Competencies

- Communication: Exceptional verbal and written communication skills with the ability to build quick rapport.
- Negotiation: Robust persuasion, active listening, and objection-handling capabilities.
- Technical Savvy: Familiarity with CRM systems, automatic dialling software, and basic office applications like Microsoft Excel.
- Resilience: The ability to handle high-stress environments, tight deadlines, and frequent customer rejection calmly.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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