Housekeeping Supervisor

Department

Housekeeping

Industry

Hotel / Hospitality

Experience

2–5 Years in Hotel Housekeeping

Candidates with relevant hospitality experience may also be considered.

Job Location

Coimbatore & Chennai

Job Summary

We are looking for a responsible and experienced Housekeeping Supervisor to supervise daily housekeeping operations and ensure high standards of cleanliness, hygiene, guest comfort, and service quality throughout the hotel.

Key Responsibilities

- Supervise and coordinate the daily activities of the housekeeping team.
- Allocate rooms, public areas, and other cleaning duties to housekeeping staff.
- Ensure guest rooms, corridors, public areas, and back-of-house areas are clean and well maintained.
- Inspect guest rooms and public areas to ensure hotel cleanliness standards are maintained.
- Monitor room readiness and coordinate with the Front Office for room status updates.
- Train and guide housekeeping staff on cleaning procedures, SOPs, hygiene, and safety standards.
- Ensure proper handling and maintenance of cleaning equipment and housekeeping materials.
- Monitor linen, uniforms, amenities, and housekeeping supplies.
- Maintain proper stock records and report shortages to the Housekeeping Manager.
- Handle guest requests and housekeeping-related complaints professionally and promptly.
- Ensure lost & found procedures are followed correctly.
- Monitor staff attendance, grooming, discipline, and performance.
- Ensure all housekeeping tasks are completed within the required time.
- Follow hotel safety, hygiene,



and sanitation standards.
- Coordinate with Maintenance/Engineering regarding room defects and maintenance issues.
- Prepare daily housekeeping reports and update room status.
- Support the Housekeeping Manager in maintaining departmental standards and achieving guest satisfaction.

Required Skills
- Good communication and interpersonal skills.
- Strong team supervision and leadership skills.
- Good knowledge of hotel housekeeping procedures and SOPs.
- Ability to inspect rooms and identify cleanliness or maintenance issues.
- Good time-management and organizational skills.
- Ability to handle guest complaints professionally.
- Knowledge of housekeeping chemicals, equipment, linen, and amenities.
- Ability to work under pressure in a fast-paced hotel setting.
- Basic computer knowledge and report preparation skills.

Qualification Diploma / Degree in Hotel Management or Hospitality Management preferred.

Key Performance Areas (KPI)

- Guest room cleanliness and inspection scores
- Guest satisfaction
- Room readiness and turnaround time
- Housekeeping staff productivity
- Linen and inventory control
- Hygiene and safety compliance
- Staff discipline and attendance
- Guest complaint resolution
- Proper use of housekeeping materials and equipment

Reporting To Executive Housekeeper / Housekeeping Manager

Coordination With

Front Office | Maintenance / Engineering | Security | F&B; | Other Hotel Departments

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Housekeeping Supervisor (Coimbatore)
🏢 Py Olliv
📍 Coimbatore