Job DescriptionCompany: Just Homestay

NDepartment: Sales & Customer Experience

NJob Type: Full-Time

NExperience: Minimum 1 year of relevant outbound calling experience

NLocation: Dehradun

NAbout the Role

nJust Homestay is looking for an Outbound Call Executive who will be responsible for calling leads, understanding their travel requirements, following up with potential customers, and converting enquiries into confirmed bookings.

NThe ideal candidate should have proven experience in outbound calling and sales, be comfortable speaking with customers over the phone, and be target-oriented.

NKey Responsibilities

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- Make outbound calls to leads generated through WhatsApp, website, social media, and other channels.
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- Understand customer requirements such as destination, travel dates, number of guests, budget, and property preferences.
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- Follow up with interested and pending leads regularly.
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- Convert qualified leadsinto confirmed villa/homestay bookings.
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- Handle customer questions and objections professionally.
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- Explain property options, facilities, policies, and booking terms clearly.
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- Maintain accurate records of calls, follow-ups, lead status, and booking outcomes.
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- Ensure timely follow-upso that no high-intent lead is missed.
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- Coordinate with the operations/reservations team when required.
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- Meet daily and monthly calling, follow-up, and sales targets.
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- Maintain a professionaland customer-friendly communication style.
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nRequired Skills & Qualifications

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- Minimum 1 year ofexperience in outbound calling is mandatory.
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- Prior experience in sales, telecalling, inside sales, travel, hospitality, real estate, or a similar customer-facing role is preferred.
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- Excellent Hindi communication skills.
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- Good English communication skills.
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- Confident and persuasive on phone calls.
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- Strong follow-up and objection-handling skills.
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- Comfortable working with sales targets.
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- Basic knowledge of CRM,WhatsApp, Google Sheets, or similar tools.
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- Good listening and customer-handling skills.
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- Ability to work independently and manage multiple leads.
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nWhat We Are Looking For

NThe right candidate should be:

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- Sales-oriented rather than only calling-oriented.
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- Comfortable making a high volume of calls every day.
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- Persistent with follow-ups without being pushy.
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- Quick at understanding customer requirements.
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- Good at converting enquiries into bookings.
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- Disciplined about updating lead status and follow-ups.
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- Comfortable working in a quick-paced hospitality business.
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nPerformance Metrics

NPerformance will primarily be measured on:

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- Number of outbound calls
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- Lead follow-up completion
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- Connected calls
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- Qualified leads
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- Booking conversion rate
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- Revenue generated
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- Follow-up discipline
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- Customer experience
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nHow to Apply

nCandidates should share their resume along with details of their previous outbound calling/sales experience.

NCandidates with no prior outbound calling experience will not be considered.

📌 Hiring: Outbound Call Executive (Laksar)
🏢 Just Homestay
📍 Laksar