Job DescriptionTCS has been a outstanding pioneer in feeding the fire of Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

NYour role is of key importance, as it lays down the foundation for the entire project.

NMake sure you have a valid EP number before the interview. To create an EP Number, please visit https://ibegin.Tcs.Com/iBegin/register

NKindly complete the registration if you have not done it yet.

NRole: Teams Voice Admin

NExperience: 8-12 years

NLocation: Bangalore / Hyderabad / Chennai

NRequired Technical Skill Set: MS Teams Voice

NJob Description for MS teams/Voice SME:

N

n
- Experience in SFB2015, Lync 2013 with Enterprise voice and Hybrid Solution.
N
- Migration from Skype toTeams
N
- Teams Architecture and Direct Routing
N
- Endpoint handling of Skype and Teams phone devices
N
- Experience of Migratingfrom Legacy system to Teams
N
- Teams Policies and Features
N
- Understanding of Call Queue and Auto Attendant
N
- Understanding of AAD, Network/Firewall rules and DNS for Direct Routing.
N
- Troubleshooting Teams issue and Call Quality Reporting Analysis.
N
- Emergency Call routing in Teams
N
- Develop technology road-maps for Unified Communications & Collaboration Services
N
- Co-ordination with MS and other Vendors for Issues/Tracker.
N
- Health Check of Serversand Powershell Scripting
N




- Audio/Video design and integration experience
N
- Ability to Plan and deploy Microsoft Teams
N
- Ability to Implement Lifecycle Management and Governance for MS Teams
N
- Should have sound knowledge on Monitoring MS Teams environment
N

nFor Teams Meeting Room:

N

n
- Ability to Monitoring & Management of Meeting rooms from MS native -Teams Admin Portal/Teams Pro Dashboard and OEM tools e.X logitech sync tool
N
- Hands-on exposure in Device and peripherals Health Checks for Pro portal & configuration management of MTR devices.
N
- Ability to perform Patching and software updates for A/V Devices from Pro management portal.
N
- Ability to Perform MTR device management tasks.
N
- Conducting Review of current and past meeting activity (such as details about call quality, network health and connectivity, and number of participants).
N
- Ability to perform Teams Meeting performance checks using call analytics & Call Quality Dashboards.
N
- Good understanding on Remote troubleshooting of MTR issues and engage local touch support for onsite support. /OEMs/Vendors for hardware failure, hardware replacement and any onsite break-fix issues.
N
- Coordination and Engagelocal A/V vendor for any hardware issues and replacement.
N

nGood to have:

NCertifications - MS 700 certification, MS 900 certification

📌 Hiring: Network Administrator (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru