Job DescriptionDesignation: Executive/Sr. Executive/Asst. Manager/Manager

NRoles and Responsibility:

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- Engage IFAs on regular basis over the phone to assist them on the query they raised.
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- Coordinate with internal team members to resolve IFAs queries.
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- Increase usage of platform by engaging IFAs on frequent basis.
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- Update IFAs on new features / recent changes in the program.
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- Engage IFAs regularly over the phone.
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- Ensure high level quality service.
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- Ensure IFA renew services within specific time.
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nKPIs:

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- Platform Usage / Query Handling / Renewals
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nRequisite Experience:

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- Ideally 1 to 2 years of work experience as Relationship Manager
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nQualifications Required

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- B.Com
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- BMS/MBA Finance
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nPersonal Traits:

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- Valuable Communication Skills, Soft Spoken, good with telephonic conversation.
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- Personal Finance Domainknowledge
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- Confident, Target Oriented, Enthusiastic
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- Persuasive, approachable, professional, organised in work.
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📌 Hiring: Customer Support Executive (India)
🏢 Anand Rathi IT
📍 India