11 Sep
|
THR Consultants
|
Gurugram
11 Sep
THR Consultants
Gurugram
Interested candidates directly connect with Ms. Shubhi-(phone hidden)
We are hiring Customer Support Executives for the Inbound Process. This role focuses on handling customer queries related to products and ensuring seamless customer experience.
Key Responsibilities:
- Handle inbound customer calls related to services.
- Resolve customer issues while following compliance guidelines.
- Document calls and maintain accurate customer records.
- Coordinate with internal teams for issue resolution and follow-ups.
- Deliver excellent customer experience with a professional approach.
Eligibility Criteria:
- Undergraduate/Graduate from a recognized university.
- 6 Months -3 years of Experience candidates can apply.
- Fresher are welcome to apply
- Excellent English communication skills.
- Solid analytical, problem-solving, and customer engagement skills.
- Confident, presentable, and customer-focused attitude.
Salary & Benefits:
- CTC upto 25,000 + Performance Incentives
- 5 days working with 2 rotational offs
- Rotational shifts
- PF, ESIC, Group Insurance & Gratuity
📌 Hiring Customer Care Executive For Inbound Process || Gurgaon (Gurugram)
🏢 THR Consultants
📍 Gurugram