Job Title: Director - IT Infrastructure /n Location: Coimbatore /n Job Type: Full Time, Hybrid /n Immediate joiners or notice period less than 15days are needed /n Purpose /n As the Director - IT Infrastructure at LogixHealth, you will guide a talented team to design, implement, and manage scalable enterprise solutions that align with LogixHealth's strategic goals. Your leadership will drive collaboration, efficiency, and continuous improvement throughout our IT operations. /n Duties and Responsibilities /n In this leadership role, you will play a key role in fostering innovation, operational excellence, and a culture centered on customer satisfaction. You will join a dynamic organization where your expertise will directly shape the future of our technology ecosystem. /n /n

- Develop and execute the vision, strategy, and roadmap for enterprise IT to meet organizational objectives.

/n

- Oversee and manage the global IT service desk, ensuring consistent, high-quality support across all regions.

/n

- Lead, mentor, and develop a high-performing team of IT professionals dedicated to excellence.

/n

- Drive operational success through measurable KPIs, SLAs, and process improvement initiatives.

/n

- Collaborate with senior leaders to identify business needs and ensure seamless delivery of IT.

/n

- Oversee vendor and partner relationships, including negotiations, performance monitoring, and issue resolution.

/n

- Ensure compliance with regulatory requirements, corporate policies, and industry best practices.

/n

- Manage IT budgets, forecasts, and resource allocations efficiently.

/n

- Champion new technologies, automation, and innovative solutions that enhance the IT service portfolio.

/n





- Communicate effectively with executives, stakeholders, and staff about service strategies and performance.

/n /n Qualifications /n To perform this job successfully, an individual must be able to perform each duty satisfactorily. /n The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties. /n Education (Degrees, Certificates, Licenses, Etc.) /n Bachelor's degree and or Certifications in related fields preferred. /n Experience /n As an IT Director, you will bring both technical expertise and a strong ability to manage people and processes. Your approach should combine a deep understanding of IT infrastructure with a passion for service excellence. /n /n

- 15+ years in IT, with at least 5 years in a leadership role managing multi-site operations.

/n

- Expertise in administering cloud infrastructure and SaaS applications such as Azure or AWS.

/n

- Strong command of Microsoft technologies including Active Directory, Exchange, Office 365, Entra, and SharePoint.

/n

- Experience using tools for MDM, SSO, email security, and privilege management.

/n

- Knowledge of database systems such as MySQL and Microsoft SQL Server.

/n

- Familiarity with system monitoring best practices and information security standards.

/n

- Ability to manage multiple concurrent projects in a fast-paced environment.

/n

- Solid collaboration and communication skills across teams and vendors.

/n

- Proven leadership in delivering 24x7 mission-critical IT support.

/n

- Understanding of compliance frameworks such as HIPAA and ISO 27001.

/n

📌 Director - IT Infrastructure (Tirunelveli)
🏢 LogixHealth
📍 Tirunelveli