Role - Corporate Insurance & Employee Perks
Experience -
- 1 - 4 years in insurance, TPA, corporate insurance, claims, employee benefits, or healthcare operations preferred.
Qualifications -
- Graduate degree in any field.
Key Responsibilities -
- Assist Employees with understanding of policy benefits, Exclusions and claim processing.
- Maintaining the Response TAT through dedicated mail id
- Coordinate for cashless request & Reimbursement Claims with TPA/ Insurer/ Broker/ Hospital.
- Monitor & follow up on Claim Status with TPA.
- Ensure timely follow-up on Queries claim with employees.
- Escalate complex issues to higher-level support teams.
- Ensuring accurate and up-to-date record-keeping of employee related grievances.
- Continuously evaluate and improve the processes for efficiency and employee satisfaction.
Role competency -
- Good communication and interpersonal skills.
- Strong Follow-up and coordination skills.
- Knowledge of insurance products and processes.
- Good understanding of Cashless and reimbursement claims
- Ability to handled multiple cases simultaneously.
- Experience with Office 365.
- Coordination with internal departments to ensure seamless work done.
- Ability to work under pressure, especially during critical/ urgent cases.
In case of any query, kindly connect with Sanjana Mehra Email id:
[email protected]
📌 Corporate Insurance & Employee Benefits (Greater Noida)
🏢 Coforge
📍 Greater Noida