- Manage existing key accounts and ensure regular order generation
- Maintain strong customer relationships and handle customer queries and complaints
- Coordinate with logistics and internal teams for timely order execution
- Prepare and submit quotations to recent key and corporate accounts
- Coordinate with customers for rate finalisation and contract closure
- Maintain and regularly update the customer database
- Coordinate with regional sales teams for enquiries received at Head Office
- Maintain organised digital and physical sales records and files
- Prepare and maintain Sales MIS and regular sales reports
- Conduct tele-sales and follow up with customers for orders
- Coordinate with field sales teams to track customer coverage, order booking, supplies, and payment collection
- Coordinate with other departments for sales presentations and customer requirements
- Organise and maintain sales data and prepare required reports
- Maintain inventory of sales presentation materials, brochures, and presentation folders