/n – Microsoft Dynamics 365 F&O; Retail Consultant /n /n Job Title: D365 F&O; Retail Consultant /n /n Experience: 5+ Years /n /n Location: Mumbai /n /n Key Responsibilities /n /n

- Implement and support Microsoft Dynamics 365 Finance & Operations (Commerce/Retail).

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- Gather business requirements and translate them into functional solutions.

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- Configure and manage Retail/Commerce modules, including:

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- Store Operations (POS)

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- Retail Channels

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- Product & Category Management

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- Pricing & Promotions

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- Loyalty Management

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- Inventory Management

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- Order Management

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- Conduct fit-gap analysis and prepare functional design documents.

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- Work closely with technical teams for customizations, integrations, and data migration.

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- Support UAT, training, deployment,



and post-go-live activities.

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- Troubleshoot issues and provide production support.

/n /n Required Skills /n /n

- Robust experience in D365 F&O; Commerce/Retail implementation and support.

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- Knowledge of POS, Store Commerce, Call Center, Inventory, and Supply Chain processes.

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- Experience in requirement gathering, solution design, and business process mapping.

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- Understanding of integrations using APIs, Azure services, and third-party applications.

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- Experience with data management and migration activities.

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- Excellent stakeholder management and communication skills.

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📌 Microsoft Dynamics Consultant (Mumbai)
🏢 PwC
📍 Mumbai