Dear Applicants,

Greetings from PineQ Lab Technology!

We are hiring for one of our clients in Pune for an E-commerce Process!

Candidates with experience in Quick Commerce / E-commerce companies or International Customer Support are welcome to apply.

If you have solid communication skills and relevant customer support experience, this could be a outstanding opportunity for you.

Come and join our team!

Designation: Customer/Seller Support Executive

Hiring Details
Process: Email Process/Blended/Chat
Location: Pune, Kharadi Bypass
Working Days: 5.5 Days a Week
Shift: Rotational Shifts
Week Off: Rotational
Cab Facility: Both-way cab facility available

Job Responsibilities
Handle seller queries and provide effective resolutions through customer support.
Assist E-Commerce Business sellers with account, order, payment, listing, and other platform-related concerns.
Identify issues, troubleshoot them, and ensure timely resolution.
Maintain high-quality customer interactions and meet process SLAs.




Document customer interactions accurately in the system.
Escalate complex issues to the appropriate team when required.

Candidate Eligibility
Candidates from E-commerce Seller Support / International Experience
B2 communication is required.
Both International and Domestic customer service experience into e-commerce will be considered.
If the Candidate is from a non-e-commerce background then B2+ communication is required, and the candidate should have International Customer Service experience.

Selection Process:

HR Interview → Operations Interview → Written Versant Assessment

Key
Work from Office – Pune.
Candidates must be comfortable with rotational shifts and rotational week-offs.
Immediate joiners only.
Budget: 3 LPA (Negotiable)

Share your updated CVs at:

Open to referrals.

📌 Customer Support Executive Pune
🏢 PineQ Lab Technology
📍 Pune