Role: Lead ServiceNow Developer

Location: Pune, Gurgaon & Bangalore

Experience: 8 to 10 Years

Immediate Joiners Only

US shift (5:30 PM – 2:30 AM)

Technical Leadership
Lead the design, development, and deployment of ServiceNow solutions across multiple modules.
Serve as the primary technical lead for complex platform enhancements and transformational initiatives.
Provide technical direction and establish development standards, best practices, and code quality guidelines.
Conduct architecture reviews, design reviews, and code reviews.
Mentor developers and support capability growth across the platform team.

Solution Development
Independently analyze business requirements and translate them into scalable technical solutions.
Develop and maintain custom applications, workflows, integrations, and automation capabilities.
Configure and customize ServiceNow using:

o Flow Designer o Integration Hub o Business Rules o Script Includes o UI Policies o Client Scripts o Catalog Items o Record Producers o Service Portal o Agent Workspace

Platform Engineering
Design and implement enterprise-grade integrations leveraging REST, SOAP, MID Server, and

Integration Hub.
Support platform upgrades, patch management, and release deployments.




Optimize platform performance, maintainability, and scalability.
Drive technical debt reduction and platform modernization initiatives.

Collaboration & Delivery
Partner with Business Analysts, Architects, and Business Stakeholders to define solutions.
Lead technical workshops and solution discussions.
Provide effort estimates and delivery planning support.
Support production incident resolution and root cause analysis.

Governance & Compliance
Ensure solutions align with enterprise architecture standards and ServiceNow best practices.
Follow security, audit, compliance, and change management processes.
Contribute to platform documentation, knowledge management, and operational excellence initiatives.

Required Experience
10+ years of software development experience.
8+ years of hands-on ServiceNow development experience.
Proven experience leading enterprise-scale ServiceNow implementations.
Solid experience working independently with globally distributed teams.
Demonstrated ability to own technical delivery from requirements through deployment.
Experience operating in Agile delivery settings.

📌 Lead Servicenow Developer Maharashtra (India)
🏢 Innova ESI
📍 India