Key Responsibilities: /n Driving ER Projects /n /n

- India CultureAlignment projects and delivery

/n

- Labor codesimplementation

/n /n Compliance Support /n /n

- Monitor updates and ensure applicability of key labourlaws (PF, ESIC,PT, Gratuity, CLRA,S&E; Act, LWF, Maternity, etc.)

/n

- Maintain updated compliance trackers and supportdocumentation of returns,registers, licenses, and inspection records

/n

- Assist in preparing data,documents, and responses for statutory inspections and internal/external audits

/n

- Coordinate with vendors and consultants to ensure ER vendor compliance and timely filings

/n

- Solid understanding of POSH and Support the ICC (Internal Complaints Committee) with records and logistics in line with POSH guidelines

/n

- Partner with ER lead to drivecompliance training and awareness initiatives

/n /n Case Management Support /n /n

- Assist in case logging, documentcollection, and coordination for grievance, performance, conduct, and harassment investigations – Tier 2 cases

/n

- Work with the ER lead to maintain ServiceNow-based ER case tracking, actionupdates, and closurereports

/n

- Present insightsand drive stakeholder connects

/n





- Support Line Manager ER capability development workshops and communication campaigns

/n

- Maintain metricsand dashboards relatedto case volumes,closure rates, and training effectiveness

/n

- Assist in deliveryof ER training sessions (performance, policy, ethics) in collaboration with internal stakeholders or external vendors

/n /n Skills & Competencies /n /n

- Good understanding of labour law concepts and statutory requirements in India

/n

- Hands-on experience with ER documentation, case handling procedures, or compliance reporting

/n

- Strong interpersonal skills and abilityto handle sensitive conversations discreetly

/n

- Excellent writtenand verbal communication skills in English

/n

- Familiarity with HR tools(SNOW, SAP, MS Office) and case documentation processes

/n

- A proactivelearner with strongfollow-through and attention to detail

/n

- Demonstrated abilityto work in a fast-paced, multi-site environment

/n /n Qualification &Experience; /n /n

- MBA or Postgraduate in HR / Labour Law

/n

- 8 -10 years of relevant experience in HR Compliance, Employee Relations

/n

- Exposure to managing audits,labour inspections, or internal investigations will be a must

/n

📌 ER Professional (Gurugram)
🏢 BT Group
📍 Gurugram