Key Responsibilities

What we're looking for

Robust communication skills and vocabulary

Ability to handle customer calls and chats quickly and professionally

Comfortable with multitasking and managing multiple responsibilities

Ability to understand and learn processes quickly

Proactive approach with the ability to handle situations independently

Good problem-solving and customer-handling skills

Prior experience in customer support, food delivery, e-commerce, or a similar industry will be an advantage

About Company: Making simple food extraordinary! Prasuma is committed to creating sensational food using the freshest & finest ingredients, cutting-edge food technology, and raising the quality of food available to consumers here in India. As the pioneer of the Fresh & Chilled Deli Meats segment in the region, Prasuma has earned a reputation for over 30 years of product and service excellence among top modern retail outlets, restaurants, and chefs nationwide.

Prasuma is a brand in which consumers continue to place their trust, every day. Prasuma momos have helped achieve great scale in the business. This product has been in the making for over a decade and, in just 18 months is considered to be India's favourite momo brand.

📌 Customer Acquisition Associate in Gurgaon (Gurugram)
🏢 PRASUMA
📍 Gurugram