Are you experienced in International Voice / First-Party Collections and looking for your next prospect? We’re hiring Collections Specialists for an exciting U.S. customer-facing voice process in Gurgaon, Haryana!

Location: Gurgaon (GGN), Sector 30 Mode: Work From Office Role: Collections Specialist - US Process Work Week: 5 Days | 2 Rotational Offs Shift: Rotational Shifts Cab: Free Both-Way Cab Facility Key Responsibilities • Handle inbound & outbound calls with U.S.-based customers • Manage past-due accounts with empathy and professionalism • Resolve billing disputes and account-related concerns • Negotiate realistic payment arrangements • Maintain accurate CRM notes,



payment promises & account records • Deliver excellent customer service while achieving collection goals What We’re Looking For - Prior experience in First-Party Collections / International Customer Support - U.S. Voice experience preferred - Minimum B2 English proficiency - Strong communication & conflict-resolution skills - High emotional intelligence and customer-handling ability - Comfortable working from the Gurgaon office & during night shifts. Why Join?

- Paid product, tool & soft-skill training - 5-day working week - Growth opportunities - Modern workplace environment - Cab facility within the eligible transport radius - Compensation: 3.2 LPA Interested?

Share your resume at: [email protected] Open for referrals as well.

📌 Collections Specialist (Gurugram)
🏢 PineQ Lab Technology
📍 Gurugram