Discovery & Requirement Understanding

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- Lead discovery sessions with customers and key stakeholders to understand their business processes, challenges, and objectives.
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- Ask the right questions to uncover the actual business requirement behind a stated request.
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- Identify gaps, dependencies, assumptions, edge cases, and areas requiring further investigation.
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- Work through ambiguous or incomplete requirements and bring structure and clarity to them.
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- Understand how different departments and processes interact with each other.
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nBusiness Process Analysis

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- Map and document existing As-Is processes and identify opportunities for improvement.
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- Define To-Be processes that are practical, scalable, and suitable for ERP implementation.
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- Understand workflows across areas such as Finance, Sales, Purchase, Inventory, Manufacturing, HR, Services, or other business functions.
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- Identify process inefficiencies and distinguish between a genuine business requirement and a preference for a particular way of working.
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nERP Solutioning

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- Translate business requirements into ERP workflows, configurations, and functional solutions.
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- Understand ERP capabilities well enough to determine whether a requirement can be handled through:
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nØ Standard ERP functionality

nØ Configuration

nØ Process changes

nØ Customization/development

nØ Third-party integrations

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- Work closely with Functional Consultants and Developers to communicate requirements clearly.
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- Ensure proposed solutions are practical, maintainable, and aligned with the client's business objectives.
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nClient Communication

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- Conduct client meetings, discovery workshops, requirement discussions, and solution walkthroughs.
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- Communicate clearly with both business stakeholders and technical teams.
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- Manage situations where stakeholders have different expectations or priorities.
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- Set realistic expectations and avoid committing to solutions before the requirement and feasibility are properly understood.
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- Build credibility with clients by demonstrating a strong understanding of their business rather than simply their requested features.
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nDocumentation & Project Support

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- Create process flows, requirement documents, user stories, functional specifications, and other relevant documentation.
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- Maintain clear records of decisions, assumptions, open questions, and dependencies.
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- Support the implementation team during configuration, testing, UAT, and go-live.
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- Help identify gaps between the agreed requirement and the implemented solution.
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- Participate in post-implementation discussions to identify opportunities for improvement.
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nWhat We're Looking For

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- 2–4 years of experience in Business Analysis, ERP implementation, functional consulting, or a similar role.
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- Hands-on experience in ERP discovery / requirement gathering.
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- Strong understanding of business processes and how different functions within an organisation interact.
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- Experience conducting discovery sessions or workshops with customers.
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- Strong analytical and problem-solving ability.
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- Ability to work effectively with incomplete information and ambiguity.
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- Solid questioning and listening skills — able to go beyond the first answer and uncover the underlying problem.
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- Ability to distinguish between "what the client is asking for" and "what the client actually needs."
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- Ability to translate business requirements into practical ERP solutions.
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- Strong written and verbal communication skills.
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- Comfortable communicating with business users, senior stakeholders, consultants, and technical teams.
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- Ability to document complex business processes in a clear and structured manner.
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nWhat Would Make You Stand Out

nWe would particularly value someone who:

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- Has independently conducted ERP discovery workshops with customers.
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- Has worked with businesses where requirements were initially unclear or poorly defined.
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- Can challenge a client's proposed solution constructively and explain why an alternative may be better.
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- Understands that ERP implementation often requires process improvement, not just software configuration.
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- Can identify hidden dependencies between departments and processes.
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- Is comfortable saying "we need to understand this better before deciding the solution."
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- Has experience working across multiple industries or business functions.
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- Can move comfortably between business conversations and technical discussions.
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- Takes ownership of getting to the right answer, rather than simply documenting the first answer given by the client.
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nWhy Join UnifyXperts?

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- Work directly with businesses and understand how they operate.
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- Get hands-on experience across different industries and business functions.
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- Work on real ERP transformation and implementation projects.
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- Opportunity to develop strong discovery, solutioning, and client-facing skills.
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- Work closely with both functional and technical teams.
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- Be part of a growing team where your ability to improve processes and solve problems can have a direct impact.
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📌 Business Analyst - ERP Discovery & Implementation (Mumbai)
🏢 UnifyXperts
📍 Mumbai