12 Sep
|
MyKabira
|
Jaipur
Travel Consulant/Back End Support
Basic Computer Skills (writing emails, MS-Word,Excel)
Key Responsibilities to Include in the Job Post
- Email Management: Reply to customer and partner emails quickly and clearly.
- Passenger Support: Answer phone, chat, or email questions from travelers before, during, and after their trips.
- Booking Operations: Help book flights, hotels, and transport.
- Data Entry: Keep booking records, customer details, and payment files updated.
About the Role
We are looking for a smart, detail-oriented Travel Consultant / Back-End Support Executive to handle customer enquiries, understand travel requirements and design suitable travel packages.
Key Responsibilities
- Handle travel enquiries received through website, WhatsApp, social media and other channels.
- Speak to customers who have already shown interest in our packages — no cold calling required.
- Understand customer requirements, budget and preferences and prepare customised travel packages.
- Coordinate with DMCs, hotels and other travel partners for quotations and bookings.
- Prepare itineraries, quotations and other customer documents.
- Handle email communication professionally and accurately.
- Maintain customer and booking data using MS Word and MS Excel.
- Follow up with prospective customers and assist in converting enquiries into bookings.
Additional Advantage
Candidates with any of the following will be preferred:
- Experience in the travel industry / travel consultancy
- Experience handling social media
- Working knowledge of Canva and ability to create basic social media creatives
- Good understanding of Instagram/Facebook content
Skills Required
- Excellent written and spoken English
- Very valuable email drafting skills — emails should be accurate and free from grammatical/spelling mistakes
- Good communication and customer-handling skills
- Good working knowledge of MS Word & MS Excel
- Ability to understand customer requirements and suggest appropriate travel packages
- Preferably educated in an English-medium school/college
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Back Office Travel Executive (Jaipur)
🏢 MyKabira
📍 Jaipur