### Job Purpose:

To support the Outlet Manager in daily operations of the bakery outlet, ensuring excellent customer service, team management, and achievement of sales and operational goals.

###

### Key Responsibilities:

- Outlet Operations:
- Assist in the day-to-day functioning of the outlet.
- Ensure cleanliness, hygiene, and proper display of products.
- Maintain proper stock levels and coordinate with inventory/supply team.

Customer Service

- Ensure high standards of customer satisfaction and handle customer complaints efficiently.
- Train team members to greet customers and handle queries politely and professionally.
- Monitor customer feedback and ensure prompt corrective action.

Team Supervision

- Supervise counter sales staff, packers, and housekeeping staff.
- Ensure staff follow grooming, punctuality, and discipline standards.
- Plan staff duty rosters and leave schedules in coordination with the Outlet Manager.

Sales & Targets

- Drive daily/weekly sales targets set by the management.
- Promote upselling and cross-selling among team members.




- Monitor fast-moving and slow-moving items and coordinate with the central team.

Billing & Cash Handling

- Supervise billing operations and ensure accuracy in cash handling.
- Perform end-of-day reconciliation of cash and card transactions.
- Report any discrepancies to the Outlet Manager immediately.

Compliance & Reporting

- Ensure adherence to company SOPs, food safety norms, and statutory requirements.
- Prepare and submit daily sales and operations reports.
- Assist in internal audits and stock verification.

### ### Required Skills:

- Strong leadership and interpersonal skills
- Valuable communication in English, Telugu (Hindi optional)
- Basic computer and billing software knowledge
- Customer-centric attitude and team spirit
- Ability to handle pressure and multitask

### ### Qualification & Experience:

- Education: Intermediate (Hospitality/Retail preferred)
- Experience: 2–4 years in food retail/QSR/bakery/hotel outlet operations
- Age Limit: 22 to 30 years preferred

📌 ASST. OUTLET MANAGER (Hyderabad)
🏢 KS Bakers
📍 Hyderabad