Job DescriptionPlease find the JD.

NRole- Executive/Assisatnat Manager

NLocation- Delhi,Kolkata, Chennai,Bangalore & Mumbai

NResponisbilities:-

N1. Responsible to achievedaily / weekly / monthly targets as specified by the BM.

N2.Maintain & follow grooming standards as specified in the SOP Manual.

N3.Adhere to Enquiry Management & Booking Process as specified in the SOP Manual

N4.Responsible to handle enquiries through – Walk in, Telephonic, Email, City PSA & TravelAgents

N5. Ensure that customer is provided with complete details pertaining to the product & cost

N6. Responsible for relationship building and servicing the city PSA & TAs

N7. To maintain query turnaround time as per SOP8. Initiate telesales calls for follow ups & closure of sales bookings

N9.



Responsible to coordinate with service team for post-sale process

N10. Maintain Daily Sales Report

N11. Responsible to maintain their enquiries in a database for future follow-ups and to regularlysend emails on current offers

N12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customerinteraction

N13. Adhere to company policy and systems

N14. Ensure zero monetary losses by cancellation of liabilities and timely collections

NTravel Sales, Leisure Sales, Holiday Sales, Itinery, Holiday Packages

📌 Assistant Sales Manager (Bengaluru)
🏢 Thomas Cook India
📍 Bengaluru