11 Sep
|
Greytip Software Private
|
India
11 Sep
Greytip Software Private
India
Job Summary
We are seeking a detail-oriented and client-focused Specialist – Product Implementation to manage end-to-end product onboarding and deployment for our clients. This role involves gathering business requirements, configuring the product, managing data migration, conducting UAT, and ensuring smooth go-live. The Specialist will also collaborate closely with cross-functional teams to deliver high-quality implementations, driving customer satisfaction and long-term adoption.
Key Responsibilities
Manage the full implementation lifecycle including requirement gathering, configuration, testing, and deployment. - Conduct client workshops to understand business processes and map them to product capabilities. - Configure product modules and workflows to align with customer requirements.
- Manage and validate data migration activities, ensuring accuracy and integrity. - Provide training and knowledge transfer to client teams during UAT and post go-live. - Coordinate with internal teams (Product, Engineering, Support, Customer Success) for issue resolution. - Track project progress, communicate status updates, and manage risks to ensure timely delivery. - Document implementation best practices, templates, and client-specific configurations for reusability. - Act as the primary point of contact for clients during the implementation phase, ensuring a seamless handover to the support team.
📌 Specialist Chennai (India)
🏢 Greytip Software Private
📍 India