ACCOUNT MANAGERAVW Storytellers LLPnLocation: Delhi NCR

nExperience: 4–7 years

nEmployment Type: Full-time

nReporting To: Chief Storyteller & Strategist

About AVW StorytellersnAVW Storytellers is a strategic marketing and communications agency that helps brands build stronger narratives through strategy, storytelling, creative communication and audio-visual content.

nWe work with corporates, institutions and ambitious brands to translate business objectives into meaningful communication.

nWe are looking for an Account Manager who can sit at the intersection of client relationships, strategy, creative execution and team management.

nThis is not a role where you simply take briefs and pass them on.

nYou will be responsible for understanding what the client needs, getting the best work out of the team, maintaining relationships and ensuring that every assignment moves from brief → thinking → execution → delivery.

THE ROLEnAs an Account Manager, you will be the bridge between the client and the AVW team.

nYour primary responsibility will be to:

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- Own and nurture client relationships.
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- Understand client businesses, objectives and communication requirements.
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- Translate client requirements into clear internal briefs.
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- Oversee the people working on different accounts and projects.
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- Ensure the creative, strategic and production teams deliver the required work.
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- Push the team to improve the quality of thinking and execution.
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- Coordinate across strategy, creative, design, content, social media and production.
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- Track timelines, deliverables and approvals.
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- Identify potential issues before they become client problems.
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- Ensure clients feel heard, understood and well-managed.
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nIn short:

nYou own the relationship.

nYou drive the work.

nYou get the team to deliver.

KEY RESPONSIBILITIES1.

Client Relationship

Managementn

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- Act as the primary point of contact for assigned clients.
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- Build strong, professional and long-term relationships with corporate clients.
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- Understand client businesses, industries, audiences and communication challenges.
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- Participate in client meetings and presentations.
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- Proactively identify client needs and opportunities.
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- Manage expectations, timelines and communication effectively.
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- Handle feedback professionally and ensure it reaches the right team members.
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- Maintain regular communication with clients and keep them updated on progress.
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2.

Internal Team

Managementn

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- Oversee the teams working on assigned accounts.
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- Allocate briefs and coordinate with relevant team members.
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- Ensure that briefs are clearly understood before execution begins.
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- Follow up with creative, strategy, design, content and production teams.
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- Ensure work is delivered within agreed timelines.
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- Review work internally before it reaches the client.
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- Push teams when work needs greater strategic depth or creative quality.
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- Ensure accountability across team members.
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nYou should be comfortable asking:

n“Where is the work?”

n“Is this the best thinking we can present?”

n“What is the next step?”

- Strategy & Creative CoordinationnThe Account Manager should be able to understand both strategic thinking and creative execution.

nYou will:

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- Understand brand and business objectives.
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- Participate in brainstorming and ideation.
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- Help convert business requirements into communication opportunities.
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- Work closely with strategists and creative teams.
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- Ensure that creative outputs remain aligned with the strategic objective.
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- Understand campaigns, brand narratives, content, films, social media and communication assets.
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- Present and explain the thinking behind the work to clients.
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nYou do not necessarily have to be the strongest copywriter or designer, but you must have enough understanding of strategy and creative to recognise good work and drive the team towards it.

- Project & Delivery Managementnn
- Maintain project timelines and trackers.
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- Coordinate multiple projects simultaneously.
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- Follow up on dependencies and approvals.
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- Ensure deliverables are completed as committed.
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- Flag delays, bottlenecks and risks early.
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- Coordinate with production partners/vendors wherever required.
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- Ensure final deliverables meet AVW's quality standards.
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5. Social Media — Added AdvantagenExperience in social media will be a strong advantage.

nThe ideal candidate should understand:

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- Social media strategy
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- Content calendars
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- Platform-specific content
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- LinkedIn and Instagram communication
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- Content performance
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- Paid social basics
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- Campaign planning
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- Community/content management
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nYou don't necessarily need to be a hands-on social media specialist, but you should be able to understand, evaluate and manage social media work.

WHO ARE WE LOOKING FOR?nWe are looking for someone who is:

Corporate-Client ExperiencednYou should have experience working with corporate clients, brands or established organisations, preferably in an agency, marketing, advertising, communications, branding, digital or consulting environment.

nYou should be comfortable dealing with:

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- Senior stakeholders
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- Marketing teams
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- Corporate communication teams
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- Brand teams
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- CXOs/business heads
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- Multiple stakeholders and approval layers
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A Strong People ManagernYou should know how to get work done through people.

nYou must be comfortable coordinating with different personalities, skill sets and functions while keeping everyone accountable.

Strategic + CreativenYou should be able to understand:





nBusiness Problem → Communication Problem → Strategic Thought → Creative Solution → Execution

nYou should not look at work only from a project-management perspective.

nYou should care about the quality of the thinking and the final output.

ProactivenWe are looking for someone who doesn't wait for instructions for every next step.

nYou should be able to:

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- Anticipate requirements.
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- Follow up without being asked.
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- Identify gaps.
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- Suggest solutions.
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- Escalate issues at the right time.
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- Keep projects moving.
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A Strong CommunicatornExcellent verbal and written communication is essential.

nYou should be able to communicate confidently with both a corporate client and an internal creative team.

MUST-HAVE SKILLSn

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- 4–7 years of relevant experience.
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- Experience managing corporate/enterprise clients.
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- Strong client relationship management.
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- Strong project and account management skills.
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- Ability to manage multiple projects simultaneously.
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- Ability to coordinate creative and strategic teams.
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- Strong verbal and written communication.
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- Ability to create clear briefs and follow through on execution.
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- Strong follow-up and ownership.
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- Good understanding of marketing and communication.
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- Ability to work under deadlines.
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- Strong presentation and meeting skills.
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POSITIVE TO HAVEnn
- Social media experience.
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- Advertising/creative agency experience.
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- Brand strategy experience.
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- Content marketing experience.
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- Digital marketing exposure.
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- Experience working with senior corporate stakeholders.
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- Experience in B2B communication.
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- Experience with audio-visual/film projects.
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WHAT SUCCESS LOOKS LIKEnWithin the first few months, you should be able to:

n1. Own client relationships

nClients know they can rely on you.

n2. Understand the business

nYou understand what the client is trying to achieve—not just what they have asked for.

n3. Drive the team

nWork moves without the leadership having to chase every task.

n4. Improve the quality of output

nYou are able to identify when something is not good enough and get the team to improve it.

n5. Maintain delivery discipline

nTimelines, approvals and deliverables are managed proactively.

n6. Create trust

nBoth clients and internal teams see you as someone who can get things done.

THE AVW MINDSETnAt AVW Storytellers, we don't believe an Account Manager is simply a messenger between the client and the team.

nWe are looking for someone who can think, communicate, coordinate and deliver.

nYou should be someone who can walk into a client meeting, understand the business problem, come back to the team, articulate what needs to be solved, drive the thinking and make sure the final work goes back to the client at the highest possible standard.

If you are someone who enjoys owning relationships, solving problems, managing people and making good work happen — this role is for you.n

📌 Account Manager (New Delhi)
🏢 AVW Storytellers
📍 New Delhi