Job DescriptionHiring: ServiceNow Technical Consultant
nLocations: Mumbai | Chennai | Bengaluru | Hyderabad
nWork Mode: As per project/client requirements
nJob Overview
nAtos is looking for a ServiceNow Technical Consultant to join its AI & Analytics practice. The consultant will work closely with customers to understand business and technical requirements and translate them into effective ServiceNow solutions.
nThe role involves hands-on configuration, development, integration, testing, and implementation of ServiceNow platform capabilities.
nKey Responsibilities
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Work primarily across ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB and GRCn
Participate in functional design workshops and prepare technical/design specificationsn
Analyze customer requirements and translate them into ServiceNow solutionsn
Perform ServiceNow configuration, development, testing and implementationn
Collaborate with Pre-Sales and Technical Architecture teams for client presentations and technical discussionsn
Develop integrations using HTML, XML, JavaScript/AJAX, Web Services,



SOAP, Email and MID Servern
Prepare technical and customer-facing documentationn
Work with ITSM processes, metrics and KPIs to deliver effective business solutionsn

nRequired Skills
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Hands-on ServiceNow development/configuration and implementationn
Approximately 18–36 months of ServiceNow experience OR 3+ years with similar ITSM toolsn
Solid understanding of ITIL / IT Service Management processesn
Hands-on knowledge of:n
HTMLn
CSSn
XMLn
JavaScript / AJAXn
Web Services / SOAPn
Email integrationsn
MID Servern
ServiceNow Pluginsn
Knowledge of LDAP, VPN, SSL and related technical componentsn
Robust documentation and customer communication skillsn

nPreferred ServiceNow Modules
nExperience in 2 or more of the following is preferred:
nITSM | ITOM | CMDB | ITAM | IRM | GRC | CSM | HRSD | FSM | BCM | TPRM | ESG | SPM | SecOps | LCO | Now

📌 Servicenow Technical Consultant Chennai
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📍 Chennai