Job Summary

Key Responsibilities
Handle incoming and outgoing calls professionally.
Respond to patient enquiries regarding hospital services, doctor availability, appointments, and health packages.
Schedule, confirm, and reschedule patient appointments.
Follow up with patients regarding consultations, health check-ups, reports, and feedback.
Maintain accurate records of calls, enquiries, and patient details.
Coordinate with hospital departments for smooth patient communication.
Provide information about hospital facilities, specialties, and ongoing programs.
Handle patient concerns politely and escalate issues when required.
Support marketing and patient engagement activities through telecalling.
Ensure high levels of patient satisfaction and service quality.





Qualifications & Requirements
Bachelor’s degree or equivalent qualification.
0 to 2 years of experience in telecalling, customer service, or hospital front office preferred.
Excellent verbal communication skills in English and regional language(s).
Valuable interpersonal and customer handling skills.
Basic computer knowledge and proficiency in MS Office.
Ability to work in shifts if required.
Qualified attitude and pleasant voice tone.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Tele Caller Executive Uthangudi
🏢 Preethi Hospitals
📍 Uthangudi