Job Opening Name

Customer Experience (CX) Executive

Location

Maharashtra, India

Job Type

Full time

Responsibilities
Highly numerate with excellent proficiency in Microsoft Excel
Support the Senior CRM manager to define and develop the retention strategy, roadmap and budget that will achieve targets and KPIs
Ensuring that client information is most updated in CRM tools
Lead regular status meetings and glean field input through regular connects
Develop further as skilled sales rep by acquiring working knowledge and selling techniques
Proficient in Zoho and Excel preferred
Work closely with operations and product managers to effectively prioritize projects to fit business needs
Follow standard practices, keeping data organized, readable, maintainable, and documented




Remain current on current and updated information
Manage the sending of the Quarterly connects and other marketing invitations to client.
Bright and willing to learn

Experience

2 - 3 years

Key Skills
Microsoft Excel
Zoho
CRM tools
retention strategy
sales techniques
data organization
prioritization

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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