Job DescriptionJob Description | Team Leader – Sales
nLocation: Area 83, Indiranagar, Bengaluru
nIndustry: Hospitality
nReporting To: Sales Manager
nCompany: Wonder Valley Recreation and Hospitality
nPOSITION SUMMARY
nWe are looking for a results-driven and proactive Team Leader – Sales to join our team. This role requires solid
nleadership, excellent customer handling skills, and the ability to drive consistent team performance.
nThis involves managing a team of sales executives, driving revenue growth, ensuring customer satisfaction, and maintaining high team
nmorale and productivity.
nJob Description - Roles and Responsibilities
n● Team Leadership & Target Achievement: Lead a team of sales executives to achieve daily, weekly, and
nmonthly sales targets.
n● Customer Resolution: Handle customer escalation calls and ensure timely and effective resolution to maintain
nservice standards.
n● Performance Management: Monitor and manage team performance, ensuring high productivity and
nalignment with overall goals.
n● Reporting & Analysis:



Maintain comprehensive trackers for sales, attendance, shrinkage, and attrition.
nAnalyse sales data and trends to improve strategy.
n● Process Improvement: Conduct Root Cause Analysis (RCA) for underperformance and implement corrective
nactions.
n● Adherence & Occupancy: Ensure strict adherence to shift schedules and manage team occupancy levels
neffectively.
n● Development: Motivate and engage the team to reduce attrition. Provide regular coaching and feedback to
nteam members.
nCore Work Principles
n
- n
- Job knowledgen
- Quality of Workn
- Communicationn
- Team Work & Collaborationn
- Attendance and punctualityn
- Attituden

nWhat We're Looking For
n
- n
- Experience: 3–5 years of sales experience, including at least 1 to 2 years in a team handling/supervisory role.n
- Education: Bachelor's degree (preferred).n
- Technical Proficiency: Proficient in MS Excel, Google Suite, and data analysis to

📌 Team Leader (Vasanthanagar)
🏢 Area 83
📍 Vasanthanagar