Role name: Senior Manager - Technology, Bangalore
Experience: 8 to 15 years Salary: 16 to 18 LPA
About the
role This role works directly with micro-businesses—small retail
shop owners, local vendors, and home-based producers. These users
operate on thin margins, in patchy network conditions, often with
limited digital literacy, and almost exclusively in regional
languages. Very little off-the-shelf software fits their unique
context and operational realities. We are looking for an individual
to own that technology stack end-to-end: field data collection
through our frontline community network, WhatsApp-first delivery
directly to micro-business owners, voice and vernacular interfaces,
the data layer driving our impact measurement, and the AI systems
we are bringing into production. This is a hands-on technology
role, with team management. You will set the roadmap alongside
program leadership, decide what we build and what we deliberately
don't, and grow a small team. What you'll own Technology direction
Own the technology roadmap jointly with program leadership —




including deciding what to build, what to buy, and what to stop
doing Make architecture and sequencing decisions Own reliability,
cloud cost, and security posture for all systems Building Design
and build web and mobile applications that hold up in low-bandwidth
and intermittently connected areas — offline-first, low-data,
low-end Android Build voice-first and vernacular interfaces for
users with low digital literacy Identify where AI meaningfully
improves field operations including evaluation, guardrails, and
inference cost control Build the data layer that powers impact
measurement and funder reporting: pipelines from Saathi field
collection through to defined metrics, with data quality and
lineage Team and partners Hire, mentor, and grow the engineering
team Manage external technology partners, vendors, and other
engineering collaborations Set engineering practice — review,
testing, documentation, inciden

📌 Senior Manager (Bengaluru)
🏢 Ground Zero
📍 Bengaluru