Job Description :

Position : Customer Support – International Voice Process

Location : Ambattur, Chennai (Work from Office)

Shift : Night Shift

Weekly Off : Rotational Weekdays

Eligibility:
- Minimum 1 year of experience in an International Voice Process. (Please note that this role is intended for experienced candidates and is not suitable for freshers.)
- Customer /Technical Support experience is mandatory.
- Excellent verbal communication skills in English.
- Solid troubleshooting, analytical, and customer handling skills.

Key Responsibilities:
- Provide assistance to international customers.
- Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies




- Diagnose and resolve issues with a focus on first-call resolution.
- Deliver exceptional customer service while ensuring customer satisfaction.
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