Discovery & Requirement Understanding
- Lead discovery sessions with customers and key stakeholders to understand their business processes, challenges, and objectives.
- Ask the right questions to uncover the actual business requirement behind a stated request.
- Identify gaps, dependencies, assumptions, edge cases, and areas requiring further investigation.
- Work through ambiguous or incomplete requirements and bring structure and clarity to them.
- Understand how different departments and processes interact with each other.

Business Process Analysis
- Map and document existing As-Is processes and identify opportunities for improvement.
- Define To-Be processes that are practical, scalable, and suitable for ERP implementation.
- Understand workflows across areas such as Finance, Sales, Purchase, Inventory, Manufacturing, HR, Services, or other business functions.
- Identify process inefficiencies and distinguish between a genuine business requirement and a preference for a particular way of working.

ERP Solutioning
- Translate business requirements into ERP workflows,



configurations, and functional solutions.
- Understand ERP capabilities well enough to determine whether a requirement can be handled through:

Ø Standard ERP functionality

Ø Configuration

Ø Process changes

Ø Customization/development

Ø Third-party integrations
- Work closely with Functional Consultants and Developers to communicate requirements clearly.
- Ensure proposed solutions are practical, maintainable, and aligned with the client's business objectives.

Client Communication
- Conduct client meetings, discovery workshops, requirement discussions, and solution walkthroughs.
- Communicate clearly with both business stakeholders and technical teams.
- Manage situations where stakeholders have different expectations or priorities.
- Set realistic expectations and avoid committing to solutions before the requirement and feasibility are properly understood.
- Build credibility with clients by

📌 Business Analyst – ERP Discovery (Mumbai)
🏢 UnifyXperts
📍 Mumbai