Responsibilities:
Greet and welcome patients/visitors professionally.
Handle front desk operations, phone calls, WhatsApp enquiries, and appointments.
Schedule and manage patient appointments and follow-ups.
Explain basic clinic services and treatment packages to patients.
Coordinate with doctors, therapists, and other clinic staff.
Maintain patient records, registration, billing, and daily reports.
Handle cash/UPI payments and maintain basic billing records.
Follow up with patients regarding appointments and treatments.
Ensure the reception and waiting area is clean and well maintained.
Provide excellent customer service and maintain patient confidentiality.
Support day-to-day administrative activities of the clinic.
Requirements:
Minimum 1 year of experience in front office/reception/customer service, preferably in a clinic, hospital, aesthetic, cosmetology, or wellness industry.
Positive communication and interpersonal skills.
Basic computer knowledge and MS Office skills.
Pleasant personality with a professional attitude.
Ability to handle patients and multiple tasks efficiently.
Positive English and local language communication skills.
Immediate joiners preferred.
Job Types: Full time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Front Office Cum Receptionist Electronic City
🏢 Advanced Grohair & Gloskin clinic
📍 Electronic City
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