Location: Jaipur
Experience: 1–3 Years | Full-Time | In office
Key Responsibilities:
Handle customer queries through calls, WhatsApp, and social media.
Manage customer follow-ups, feedback, complaints, and post-sales support.
Maintain and update customer records in CRM.
Coordinate with sales, store, and operations teams for issue resolution.
Follow up on orders, returns, exchanges, and pending queries.
Build robust customer relationships and ensure customer satisfaction.
Requirements:
Positive communication and interpersonal skills.
Strong follow-up and coordination abilities.
Basic knowledge of Excel/Google Sheets.
Experience in fashion, retail, or e-commerce is an advantage.
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Crm Executive Mapang Yongcuo (India)
🏢 JISORA
📍 India