Roles and responsibilities:
Understand the product/functionality and the business requirements. Ensure the production support team is aware of the impact of changes that go into production.
Candidates will have hands on experience in handling distributed systems
Candidates should have experience with maintaining medium-to-large-scale web and mobile applications.
Ability to navigate multiple technologies including AWS, Openshift, Node JS, Python, Java, Mongo DB,
Be part of a quick-moving team, working with internally developed tools and open-source technologies.
Triage functional and technically complex customer reported issues in a distributed setting.
Analyze advanced, distributed solutions that process, store, and quickly retrieve huge volumes of data and identify root cause.

Must-Have Skills:
Solid understanding of RESTful APIs and API design principles (OpenAPI)
Experience implementing rate limiting,



resiliency patterns, and observability techniques using Kubernetes
Proficiency in cloud engineering, preferably with AWS experience
Robust programming skills, in Java/Python/Golang
Expertise in NoSQL databases DynamoDB/MongoDB & Caching Solutions Redis
Familiarity with event-driven architecture concepts
Experience with Application Monitoring Tools (Splunk, Cloudwatch, Dynatrace etc)
analytical and problem-solving skills, ability to handle multiple issues at the same time
Experience with cloud infrastructure (AWS, Google App Engine, or Heroku)
Experience in writing native SQL queries
Relational Database - experience using Oracle, MySQL/MariaDB, Postgres, or SQLServer
NoSql Database - DynamoDb, MongoDB, Cassandra

📌 Production And Support Engineer Hyderabad
🏢 CGI
📍 Hyderabad