Notice Period - Immediate or serving .

Role & responsibilities:
Design, develop, configure, and maintain ServiceNow applications and modules.
Work extensively on CMDB, including CI management, data quality, relationships, and CMDB health.
Develop and maintain integrations between ServiceNow and external systems using REST/SOAP APIs and other integration mechanisms.
Perform hands-on ServiceNow scripting using JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and Glide APIs.
Work on ITSM modules, including Incident, Problem, Change, Request, and Service Catalog.
Analyze and troubleshoot ServiceNow issues, integrations, workflows, scripts, and production incidents.
Identify root causes and implement effective technical solutions.
Develop and customize workflows, notifications, reports, and dashboards.
Collaborate with business stakeholders, functional teams,



and technical teams to understand requirements and deliver solutions.
Perform testing, debugging, deployment, and post-production support.
Follow ServiceNow best practices, coding standards, and development guidelines.

Mandatory Skills:
5+ years of hands-on ServiceNow experience
Robust hands-on experience with CMDB
Positive experience with ServiceNow integrations
Strong JavaScript and ServiceNow scripting skills
Hands-on experience with ITSM
Strong troubleshooting and debugging skills
Experience with REST/SOAP APIs
Valuable understanding of ServiceNow architecture and platform capabilities
Experience with Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, and Glide APIs

📌 Servicenow Lead Chennai
🏢 Kloudportal Technology Solutions
📍 Chennai