Information Technology Support Specialist Bengaluru

Information Technology Support Specialist Bengaluru

11 Sep
|
Artech
|
Bengaluru

11 Sep

Artech

Bengaluru

Job Description

Job Title: IT Service Desk Analyst

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Experience: 6 months – 2 Years

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Location: Bangalore / Hyderabad

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Shift: Rotational Shifts

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Cab Facility: Available

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Key Requirements

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Solid knowledge of computer hardware, software, applications, operating systems, and basic networking.
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Excellent communication and customer service skills.
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ITIL certification preferred.
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Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence.
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Ability to resolve issues remotely and escalate complex incidents when required.
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Experience with knowledge base and ticket documentation.

📌 Information Technology Support Specialist Bengaluru
🏢 Artech
📍 Bengaluru

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