Job SummaryWe are hiring enthusiastic and customer-oriented Fresh Graduates for a Domestic Technical Voice Support process. The role involves handling customer queries, providing basic technical assistance, troubleshooting issues, and ensuring a positive customer experience through voice support.Fluency in Hindi is Mandatory.Eligibility CriteriaMandatory RequirementsAny GraduateFreshers are welcome to applyFluent in Hindi (Speak, Read & Write)Basic computer knowledgeGood communication and interpersonal skillsCustomer service mindsetWillingness to learn technical troubleshooting and support processesAbility to work from office on a 6-day work weekKey ResponsibilitiesProvide customer support through inbound and outbound voice calls.Understand customer concerns and provide appropriate resolutions.Troubleshoot basic technical issues related to products and services.Ensure First Call Resolution (FCR)



wherever possible.Maintain high levels of customer satisfaction.Record and update customer interactions accurately in the system.Escalate complex issues to the concerned support team when required.Follow process guidelines and quality standards.Required SkillsFluent Hindi communication (Mandatory)Basic computer proficiencyGood listening and problem-solving skillsStrong customer service orientationAbility to work in a fast-paced environmentPositive attitude and willingness to learnCompensation & BenefitsSalary up to ₹2.12 LPA₹10,000 Retention Bonus after successful completion of 6 monthsDay Shift (9:00 AM to 6:00 PM)Chance to build a career in Technical Support and Customer ServiceTraining and development support

📌 Customer Support Specialist (Chennai)
🏢 TechDoQuest
📍 Chennai