Salary: ₹50,000 per month

Job Type: Full-time

Location: Bengaluru (Bellandur) | In-officeExperience: 0-1+ year of experience in Customer Support (Freshers welcome to apply)Salary: ₹3,20,000 – ₹3,50,000 Per Annum (+₹25,000 – ₹35,000 Variable)Benefits: One-way cab facility (up to 15 km), ₹10,000 Joining BonusAbout the Job:We are looking for an enthusiastic Customer Support Specialist to deliver exceptional service and support to our users.This role is a fantastic opportunity for high-intent freshers and early-career professionals looking to kickstart their career in a global environment.The primary focus is to address inquiries, resolve technical issues, and ensure high customer satisfaction through meaningful, helpful conversations.Key Responsibilities:- Engage with customers to address inquiries, resolve issues,



and ensure a seamless experience.- Provide technical support and execute troubleshooting tasks effectively.- Analyze customer feedback and problem-solve proactively to improve the support lifecycle.- Maintain a high standard of communication and rapport to build trust with users.- Track and report daily support metrics to ensure consistent delivery and service quality.- Adapt quickly to customer needs and work collaboratively to meet performance targets.Requirements:- Freshers are highly encouraged to apply; prior experience in support or fast-paced environments is a plus.- Excellent written and verbal communication skills.- Strong interpersonal skills and a natural drive to ensure customer satisfaction.- Valuable analytical and problem-solving abilities to handle customer concerns effectively.- Ability to work in a structured, full-time, on-site environment.- Minimum qualification: Graduate (Bachelor's degree in any relevant field).

📌 Customer Support Executive- Freshers (Mumbai)
🏢 Openhire
📍 Mumbai