Job Type: Full time

Job TitleB2C Sales Manager – US ProcessJob DescriptionSS Tech Services is looking for an experienced B2C Sales Manager – US Process to lead and manage our international sales team at our Noida office.The ideal candidate should have a strong background in International B2C Sales / US Process, with proven experience in team management, revenue generation, target achievement, sales strategy, objection handling, negotiation, and deal closure.The role involves managing a team of 25+ sales professionals, driving revenue growth, improving conversion rates, and ensuring consistent achievement of monthly and quarterly sales targets.Key Responsibilities- Lead, manage, and motivate a team of 25+ B2C sales professionals- Drive US B2C sales and achieve monthly and quarterly revenue targets- Monitor key sales metrics including conversion rate, productivity, revenue, average sales value, and target achievement- Develop and execute strategies to improve sales performance and conversions- Conduct regular call reviews, sales meetings, coaching sessions, and performance reviews- Train and coach team members on sales pitching, objection handling, negotiation, upselling, cross-selling, and deal closure- Identify performance gaps and implement appropriate improvement plans- Support the team with escalations and high-value deal closures- Prepare and analyze sales reports, forecasts,



and performance metrics- Ensure high-quality customer interactions and adherence to process standards- Coordinate with internal teams to achieve overall business objectivesMust-Have Qualifications- 5+ years of experience in International B2C Sales- Minimum 2–3 years of experience in Sales Team Management- Proven experience managing a team of 20–25+ sales professionals- Strong experience in US Process / International BPO / Voice Sales- Proven track record of achieving sales and revenue targets- Excellent verbal and written English communication skills- Strong negotiation, objection-handling, upselling, and closing skills- Strong understanding of sales KPIs, conversion rates, productivity, and revenue metrics- Experience in sales coaching, performance management, and team development- Must be comfortable working in a US Shift- Must be willing to work from office in NoidaPreferred Qualifications- Prior experience selling to US customers- Experience in Outbound B2C Sales- Experience in upselling, cross-selling, and retention sales- Prior experience in an International BPO / US Voice Process- Experience with CRM and sales reporting tools- Exposure to sales forecasting and target planning- Experience managing a high-volume, target-driven sales environment- Graduate/Postgraduate qualification preferredCompensation & Benefits- Attractive salary+performance-based incentives- Meal facility- Career growth and leadership opportunitiesJob DetailsLocation: Iconic Corenthum, Sector 62, NoidaWorkplace Type: On-siteShift: US ShiftEmployment Type: Full-time- Industry: BPO / International B2C Sales

📌 C Sales Manager-US Process (Mumbai)
🏢 SS Tech Services
📍 Mumbai