Department: Customer Support

Position: Customer Support Executive / Senior Customer Support Executive

Job Summary

Shriram General Insurance is hiring motivated and customer-focused professionals for the role of Customer Support Executive / Sr. Customer Support Executive. The selected candidates will be responsible for assisting customers, addressing queries and concerns, and delivering a positive customer service experience.

Key Responsibilities

- Handle customer queries and provide timely and effective resolutions.- Deliver professional customer support through appropriate communication channels.- Understand customer concerns and provide accurate information and assistance.- Maintain a high standard of customer service and satisfaction.- Escalate complex issues to the appropriate team when required.- Follow company processes, policies,



and service standards.- Maintain clear and professional communication with customers.

Eligibility Criteria

- Both freshers and experienced candidates can apply.- Candidates with 10+2 or a graduate qualification are eligible.- Strong communication skills in Hindi and English are required.- Good interpersonal and customer-handling skills.- Ability to work effectively in a customer service workplace.

Position Details

- Number of Openings: 25- Designation: Customer Support Executive / Sr. Customer Support Executive

How to Apply

Interested candidates can send their CV to: [email protected]

📌 Senior Customer Support Executive (Mumbai)
🏢 SHRIRAM GENERAL INSURANCE CO.
📍 Mumbai