Ticketing Agent- Operations (Tour and Travels) (India)

Ticketing Agent- Operations (Tour and Travels) (India)

12 Sep
|
Exotic Yatra
|
India

12 Sep

Exotic Yatra

India

URGENT HIRING | FLIGHT TICKETING EXECUTIVE – OPERATIONS

Exotic Yatra Holidays Pvt. Ltd. is looking for an experienced and result-oriented Flight Ticketing Executive – Operations to join our team on an immediate basis.

Location: Salt Lake Sector V, SDF Building, Kolkata
Employment Type: Full-Time | In office
Salary: ₹15,000 – ₹25,000 per month
Hiring: Immediate / Urgent

JOB DESCRIPTION

We are seeking a skilled Flight Ticketing Executive with strong experience in Domestic & International Air Ticketing, GDS operations, FIT & Group Bookings, Fare Construction, Re-issuance and Refunds.

The candidate will be responsible for managing end-to-end ticketing operations while ensuring accuracy, timely service delivery and compliance with airline fare rules and company SOPs.

KEY RESPONSIBILITIES

- Handle complete Domestic & International flight ticketing operations for FIT and Group bookings.
- Work efficiently on Galileo, Amadeus and/or Sabre GDS.
- Perform PNR creation, fare quotation, fare construction, ticket issuance, re-issuance, cancellation and refunds.
- Handle Group Bookings, Series Fares and bulk ticketing requirements.
- Utilize Published, Private, Contract and Negotiated Fares effectively within airline rules and company SOPs.
- Identify cost-effective fare options while maintaining service quality and profitability.
- Coordinate with airlines, consolidators and airline Zonal Heads for fares, inventory, group bookings and operational requirements.
- Manage flight changes, cancellations, schedule disruptions and re-accommodation professionally.
- Ensure 100% accuracy in ticketing, fare rules, documentation and deadlines.
- Maintain strong compliance with internal SOPs, quality standards and SLA requirements.
- Provide timely support to clients, internal teams and management during operational issues.




- Key Performance Areas (KPI) Ticketing accuracy and timely issuance. Group Series and Series Fare management. Effective seat and fare Inventory Management. Timely handling of AD-HOC requirements. Refund and cancellation processing. Minimum booking/ticketing errors and proper PNR records. Timely resolution of ticketing and operational issues.

CANDIDATE REQUIREMENTS

- 3–6 years of relevant experience in airline ticketing operations.
- Experience in Travel Agencies, OTAs, TMCs or Corporate Travel Companies, Travel operations or reservation preferred.
- Strong experience in Domestic & International Air Ticketing.
- Hands-on experience with Group Bookings and Series Fare Management, Inventory Management preferred.
- Practical knowledge of GDS – Galileo / Amadeus / Sabre.
- Strong understanding of fare rules, reissue, refund, cancellation and ticketing procedures.
- GDS certification or formal GDS training will be an added advantage.
- Ability to work accurately under pressure and meet strict deadlines.
- Robust communication, coordination and client-management skills.
- Professional attitude with excellent attention to detail.
- Strong knowledge of Airline Ticketing & Reservation. Experience in Group Series and Series Fare handling. Knowledge of airline seat/fare Inventory Management. Experience handling AD-HOC ticketing requirements.
- Handle Group Series bookings, passenger details,



booking timelines and ticketing deadlines. Manage Series Fares and coordinate with airlines/consolidators for quotations, confirmation and ticket issuance. Monitor and manage airline seat and fare inventory for individual and group bookings. Handle AD-HOC booking and ticketing requirements, including urgent requests.
- Job Summary Responsible for domestic and international airline bookings, Group Series bookings, Series Fares, seat and fare inventory management, PNRs, ticket issuance, cancellations, re-issuance, refunds and AD-HOC ticketing requirements.

KEY SKILLS

GDS | Galileo | Amadeus | Sabre | Domestic Ticketing | International Ticketing | FIT Booking | Group Booking | Series Fare | Fare Construction | Reissue | Refund | Cancellation | Airline Coordination | Private Fares | Contract Fares | Negotiated Fares | Client Management | SLA | Quality Control

WHY JOIN EXOTIC YATRA?

- Opportunity to work in a professional travel operations environment.
- Exposure to Domestic & International airline ticketing.
- Opportunity to handle FIT, Group & Series Fare operations.
- Professional growth and learning opportunities.
- Paid Time Off.

HOW TO APPLY – IMMEDIATE HIRING

WhatsApp your updated CV: +91-XXXXXXXXXX
Email: [email protected]

Please mention the following in your application:

Subject: Flight Ticketing Executive – Operations – [Your Name]

Also mention your GDS expertise (Galileo/Amadeus/Sabre) and your recent Group Booking / Series Fare experience.

IMMEDIATE JOINERS / SHORT NOTICE CANDIDATES PREFERRED

Join Exotic Yatra Holidays Pvt. Ltd. and build your career in professional flight ticketing operations.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Ticketing Agent- Operations (Tour and Travels) (India)
🏢 Exotic Yatra
📍 India

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