- Make outbound calls to prospective and existing customers.
- Handle customer inquiries and provide accurate information.
- Explain products, services, offers, and company policies.
- Follow up with leads and potential customers regularly.
- Maintain positive and qualified communication with customers.
- Identify customer needs and recommend suitable solutions.
- Record call details, customer information, and feedback accurately.
- Achieve daily, weekly, and monthly calling targets.
- Handle customer complaints and escalate issues when required.
- Maintain good customer relationships and support overall business growth.