ADMISSIONS: Convert Conversations into Commitments
Handle inbound calls and make outbound calls that convert into admissions
Resolve student and parent queries across all channels with confidence
Maintain communication from first contact through successful onboarding
Drive promotional activities and workshops to increase walk-ins
Work toward targets with a results-driven mindset
Generate periodic MIS reports and maintain admission guidelines
ACADEMICS: Keep the Student Journey Smooth
Manage academic calendars, batch schedules, and student records
Organize induction programs, events, and workshops
Track assignments, resources, examinations, and evaluations
Participate in education fairs and engage actively with students
Ensure curriculum materials reach teachers and students on time
OPERATIONS: Keep Everything Running
Coordinate with teaching and non-teaching staff for seamless operations
Assist with fee collection and vendor/faculty payments
Maintain comprehensive records for students, faculty, and infrastructure
Skills & Experience:
Must-Haves:
- Exceptional communication skills—articulate, persuasive, empathetic
- Magnetic personality—confident, energetic, skilled
- Experience in UG/PG student counseling and tele-counseling
- Face-to-face counseling expertise
- Ability to handle multiple calls and tasks simultaneously
- Target-driven with a positive, conversion-focused approach
- Proficiency in Google Sheets, Meet, Zoom, MS Office
Preferred:
- Experience with Lead Management Systems (LMS)
- Proven track record of high conversion rates
- A positive, can-do attitude that turns challenges into opportunities
You'll be the first voice students hear. The first face they meet. Your energy sets the tone. Your professionalism closes the deal. Your authenticity builds trust.