- Analyze CPU, Memory, Disk, Application, and Network performance metrics.
- Investigate performance bottlenecks and recommend remediation actions.
- Generate and manage SysTrack reports and dashboards.
- Support Digital Experience Monitoring (DEM) and End User Computing (EUC) initiatives.
- Work with IT teams to identify root causes of endpoint performance issues.
- Monitor application performance and user behavior analytics.
- Participate in incident, problem, and change management activities.
- Maintain SysTrack agents and ensure data collection accuracy.
- Prepare operational documentation and knowledge articles.
- Support automation and reporting initiatives using SysTrack data.
- Monitor enterprise endpoints through SysTrack.
- Perform system performance analysis and trend reporting.
- Troubleshoot endpoint and application-related issues.
- Coordinate with infrastructure, desktop, and application teams.
- Ensure compliance with operational procedures and SLAs.
- Create weekly/monthly performance reports.
- Provide recommendations for user experience improvements.
- Maintain asset and performance visibility across the setting.
📌 TCS IS HIRING FOR Automation -Systrack (Kolkata)
🏢 Tata Consultancy Services
📍 Kolkata
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