Role :NTRX Skilled Service Engineer /n Location : Pune ( Hybrid mode) /n Type : FTE on Nam Info Pvt Ltd payroll Deployed at Pune Client location office. /n /n Role overview /n The role is focused on NiCE NTR-x enterprise recording/compliance solutions , particularly for banking and financial-services customers.

Typical responsibilities include: /n /n

- Installing, configuring, upgrading, and supporting NiCE NTR-x / Verint recording platforms .

/n

- Troubleshooting Windows Server, IP/SIP, RTP, VoIP, TCP/UDP, LAN/WAN and telephony issues.

/n

- Using Wireshark and log analysis for troubleshooting.

/n

- Working with SQL and basic Shell/PowerShell scripting .

/n

- Integrating with platforms such as Avaya, Cisco, Microsoft Teams, and Amazon Connect .

/n

- Supporting AWS/Azure, VMware/Citrix, Active Directory, LDAP, SSO, DNS, HA/DR , and database migrations.

/n

- Leading customer-facing technical discussions and supporting UAT/testing

/n /n /n Send resumes to [email protected] /914828735. NO CALLS PLEASE I SHALL CALL BACK TO THE RIGHT MATCH. /n

📌 Network Engineer (Pune)
🏢 NAM Info
📍 Pune