The ERP Coordinator Representative will provide technical assistance to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.
ERP Coordinator Responsibilities
- Provided technical support to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.
- Conducted software installations, upgrades, and maintenance for clients, minimizing downtime and maximizing system efficiency.
- Coordinated with the development team to identify and resolve software bugs and issues reported by clients, ensuring that they were resolved quickly and accurately.
- Design Customize Reports using the software and guide to teachers and administrator (As per the client).
- Also work on fee management, admission management, transport management, student management and other module that is used in school administration (As per the client).
Skills Required: -
- Excellent problem solving and troubleshooting skills.
- Excellent communication skills.
- Must have problem solving and process improving mindset.
- Have basic knowledge of programming skills.
- Must have excellent knowledge of Microsoft Office (Word, Excel, etc)