- Excellent written and verbal communication skills in English, suitable for a UK customer base.
- A proactive, solution-oriented mindset with a strong commitment to customer satisfaction.
- Ability to multitask and stay organized in a rapid-paced environment.
A natural problem-solver who’s calm under pressure
- Previous experience in a customer-facing B2C role (preferred, not required) A proactive, genuine desire to help people Organized, detail-oriented, and comfortable using support tools/CRM systems