14 Sep
|
AgileOne
|
Bengaluru
14 Sep
AgileOne
Bengaluru
Job Description
Client Services Professional
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Join AgileOne's Client Services team and play a critical role in supporting workforce management programs for global clients. As a Client Services Qualified, you will partner with clients, suppliers, contingent workers, and internal teams to deliver exceptional customer service, manage requisitions, support system administration, and ensure seamless program operations.
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Key Responsibilities:
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- Serve as a primary point of contact for clients, suppliers, and contingent workers.
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- Manage requisitions, candidate submissions, reporting, audits, and workforce program operations.
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- Support and administer Vendor Management Systems (VMS) such as Fieldglass, Beeline and IQNavigator.
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- Deliver training, troubleshoot system issues, and ensure data accuracy and compliance.
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- Generate reports,
analyze program performance, and identify process improvement opportunities.
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- Collaborate with implementation, onboarding, payroll, and account management teams to drive operational excellence.
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What We're Looking For:
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- 3+ years of experience in MSP environment for staff augmentation, managing clients, and suppliers
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- Strong communication, organizational, and problem-solving skills.
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- Experience working with VMS platforms and Microsoft Office Suite.
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- Ability to thrive in a fast-paced, client-focused environment while managing multiple priorities.
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- Bachelor's degree preferred or equivalent combination of education and experience.
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📌 Client Services Professional (Bengaluru)
🏢 AgileOne
📍 Bengaluru